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Terms of Service

The following document outlines the terms of use of the CodaStudio website. You can also review our Privacy Policy, which outlines our practices towards handling any personal information that you may provide to us.

Before using any of the CodaStudio services, the account holder (“You”) is required to read, understand and agree to these terms. You may only create an account after reading and accepting these terms. THE LEGAL AGREEMENTS SET OUT BELOW GOVERN YOUR USE OF THE CodaStudio SERVICES (“SERVICES”). BY USING THE CodaStudio SERVICES YOU AGREE TO THESE TERMS, AS SUCH MAY BE AMENDED FROM TIME TO TIME AT CodaStudio’S ABSOLUTE DISCRETION. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICES.

ACCEPTANCE OF TERMS

The web pages available at codastudio.net and all linked pages (“Site”), are owned and operated by CodaStudioDigital, trading as CodaStudio (“CodaStudio”) and is accessed by you under the Terms of Use described below (“Terms”).

Please read these terms carefully before using the services. By accessing the site, viewing any content or using any services available on the site (as each is defined below) you are agreeing to be bound by these terms, which together with our Privacy policy, governs our relationship with you in relation to the site. If you disagree with any part of the terms then you may not access the site.

Description Of Service

The Site is an online service that offers chat, email and text support to operators of websites running on single-site installations of WordPress. Services include, but are not limited to, any service and/or content CodaStudio makes available to or performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the Services.

Your access to and use of the Site may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of CodaStudio. CodaStudio reserves the right to amend, suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice.

REGISTRATION

As a condition to using Services, you are required to open an account with CodaStudio and select a username, password and provide the required registration information. The registration information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your CodaStudio account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify CodaStudio of any security breach of your Account. CodaStudio shall not be responsible for any losses arising out of the unauthorized use of your Account. You are responsible for maintaining the confidentiality of your password and are solely responsible for all activities resulting from the use of your password and conducted through your CodaStudio account.

Services are available only to legal entities and to individuals who are at least 18 years old.

SUBSCRIPTIONS, RENEWAL & BILLING INTERVALS

Plans renew automatically on the monthly or yearly billing interval selected at checkout until cancelled. There is no minimum subscription term unless a separate written order or checkout screen expressly states one.

Your customer account shows your active subscription, billing interval and renewal timing. You may manage or cancel renewal from your customer account or contact support for assistance.

RIGHT OF REFUSAL

CodaStudio reserves the right to refuse service to any user, at any time without prior notice. Reasons for refusal of service remain at the sole discretion of the management and may occur at any time without prior notice. Refusal of service includes but is not limited to refusing to initiate service for new clients and termination of service to existing clients.

PAYMENT

You agree that you will pay for the Services, and that CodaStudio may charge your payment method for any services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING CodaStudio WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.

For plans with a trial stated at checkout, billing begins when that trial ends unless you cancel beforehand. Other plans are charged when purchased. Renewal charges follow the monthly or yearly interval selected at checkout.

Prices are shown in USD. Applicable taxes are calculated at checkout based on the billing information and tax rules in effect when the Services are purchased.

Prices for the Services may change at any time at CodaStudio’s sole and exclusive discretion. The Services do not provide price protection or refunds in the event of a price reduction or promotional offering.

FAILURE TO PAY

CodaStudio reserves the right to freeze services and cancel subscriptions of our users in the event of late and non-payment.

Payments are considered late three (3) days after your monthly billing date. At which point, CodaStudio reserves the sole and exclusive right to freeze services and cancel your subscription. CodaStudio shall not be held responsible for any damages or losses occurring as a result of such a late-payment cancellation. Keep up with your payments and everyone will be happy.

USE OF SERVICES AND RENTED CONTENT

You agree that the Service may include security technology that limits your use and that you shall use the Service in compliance with the applicable usage rules established by CodaStudio and its licensors (“Usage Rules”), and that any other use may constitute a copyright infringement. CodaStudio reserves the right to modify the Usage Rules at any time. You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security technology related to such Usage Rules for any reason—or to attempt or assist another person to do so. Usage Rules may be controlled and monitored by CodaStudio for compliance purposes, and CodaStudio reserves the right to enforce the Usage Rules without notice to you. You agree not to access the Service by any means other than through software that is acceptable to CodaStudio. You shall not access or attempt to access an account that you are not authorized to access. Violations of system or network security may result in civil or criminal liability.

RELEASE AND INDEMNITY

You hereby expressly and irrevocably release and forever discharge CodaStudio, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Site and the Services.

You hereby agree to indemnify and hold harmless CodaStudio, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees, relating to, resulting from or arising out of,  in whole or in part (i) any breach of these Terms, whether or not deemed to be material or immaterial; (ii) the use of or reliance upon the Services, by you or any person acting on your behalf or using your account or CodaStudio Username and password; or (iii) any material or immaterial violation of any rights, title or interests  of any third party.

LIMITATION OF LIABILITY

In no event shall CodaStudio be liable to You under any legal or equitable theory, including but not limited to contract, tort, strict liability, negligence, common lawor with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. You understand that your sole remedy for any damages you allege have been sustained as a result of the Services is to cancel your subscription.

CodaStudio, AND THEIR LICENSEES, AFFILIATES, AND LICENSORS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE YOUR ABILITY TO TERMINATE THE SERVICE EFFECTIVE UPON RECEIPT BY CodaStudio OF YOUR WRITTEN NOTICE OF TERMINATION, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW.

INTELLECTUAL PROPERTY

CodaStudio, codastudio.net and other CodaStudioDigital graphics, logos, designs, page headers, button icons, scripts, service names and any other intellectual property are the sole and exclusive intellectual property of CodaStudio. CodaStudio’s intellectual property may not be used in connection with any product or service without the prior written consent of CodaStudio. Notwithstanding the foregoing, the images and icons available in the CodaStudio Press Kit may used by partners and approved third party sites in connection with providing appropriate links to the CodaStudio Site.

SUPPORT REQUESTS & REASONABLE USE

Support may be requested through the customer account or by emailing [email protected]. Plans allow one active request at a time unless a separate written agreement says otherwise.

A small support task is a focused request that typically takes about 30 minutes or less. “Unlimited” means an unlimited number of qualifying small requests submitted sequentially; it does not mean unlimited concurrent work or an open-ended development project. Larger work is scoped and quoted separately before it begins.

Our target is to respond to new requests within the same business day. This is a response target, not a guaranteed resolution time. Complex issues, third-party dependencies and requests outside routine plan scope may take longer.

NATURE OF REQUESTS

Requests should fall within the following categories.

  • UI troubleshooting (HTML, CSS, Javascript)
  • Styling elements with CSS
  • Content population & image manipulation
  • Creation of basic graphics (e.g. buttons, banners, etc.)
  • WordPress consulting (advice and support)
  • Optimization of CSS, Javascript and Images
  • Theme/plugin audits
  • Plugin installation and implementation

If you are unsure about the whether or not a request meets these criteria, submit it as a ticket to our support system and we will either accept the ticket or deny the ticket based on managerial approval.

Examples of requests which shall not meet CodaStudio management approval for support:

  • Website redesign
  • Landing page design
  • Custom plugin development
  • Custom theme development
  • Search marketing/SEO services
  • Any fix deemed by CodaStudio management to exceed 30 minutes effort

THIRD-PARTY MATERIALS

Certain services available may include materials from third parties. CodaStudio may provide links to third-party websites as a convenience to you. You agree that CodaStudio is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that CodaStudio is not in any way responsible for any such use by you.

UNLIMITED AND REASONABLE USE

Unlimited plans cover qualifying small requests submitted one at a time. We may discuss a different plan or separately scoped project where request volume, complexity or urgency falls outside that working model. We will communicate any scope concern before starting separately billable work.

TERMINATION & CANCELLATION

CodaStudio may terminate or suspend Services or an account for material breach, unlawful use, abuse of the Services or non-payment. Upon termination, the right to use the Services and any licenses supplied as part of the Services will cease.

You may cancel renewal through your customer account or contact support for assistance. Cancellation takes effect according to the renewal timing shown in your account. Provisions that by their nature should survive termination, including ownership, warranty disclaimers, indemnity and limitations of liability, will survive.

CHANGE

CodaStudio reserves the right, at its sole discretion, to modify or replace the terms at any time. If the alterations constitute a material change to the terms, CodaStudio will notify you by posting an announcement on the site. What constitutes a material change will be determined at CodaStudio’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any service or viewing any content following notification of a material change to the terms shall constitute your acceptance of the Terms as modified.

MISCELLANEOUS

No agency, partnership, joint venture, or employment is created as a result of the Terms and you do not have any authority of any kind to bind CodaStudio in any respect whatsoever. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. CodaStudio shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond CodaStudio’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable. CodaStudio may transfer, assign or delegate the Terms and its rights and obligations without your consent. The Terms shall be governed by and construed in accordance with the laws of The United States of America, as if made within California between two residents thereof, the parties submit to the exclusive jurisdiction of California courts. Both parties agree that the Terms is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of the Terms, and that all modifications must be in a writing signed by both parties, except as otherwise expressly provided herein.

For company identity, locations and official contact details, see About CodaStudio.